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  1. JUNO & Co
  2. Payment & Shipping
  3. FAQ

FAQ

  • What countries do you ship to?
  • How long does US shipping take?
  • Can I change my shipping address once my order has been placed?
  • Can I make changes to an order once it's placed?
  • Site Credit and Gift Cards
  • How do returns/refunds work if I paid with Afterpay?
  • What is Afterpay?
  • Do you offer overnight or expedited shipping?
  • I didn't get my new member discount code!
  • How do you calculate shipping rates?
  • Do you have a physical store? Where do you ship from?
  • I got an email to update my shipping address. How long do I have to fill out the form?
  • My order status is “Unfulfilled”, what does that mean? When will I be able to see some updates?
  • I received a shipping email but the tracking link doesn’t work!
  • My package says it’s been delivered but I don’t have it!
  • What happens if my package is returned to sender because of a delivery error (ex. wrong address, delivery complications, etc.)?
  • My package got sent back because I made a mistake while writing my address. Is there any way you can send it again?
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