My order status is “Unfulfilled”, what does that mean? When will I be able to see some updates?

An Unfulfilled status means your order has not been picked, packed and shipped. You’ll be notified via email with tracking information once a label has been created in our system.

Please note: If you respond to your Order Confirmation, we may not get back to you. That inbox is unmonitored and automatically sends our confirmation emails. We'd hate to miss a message from you, so be sure to reach out to us with the 'Support' widget at the bottom of our site.